We tell you what is actually wrong
Not a list of everything that could be. If something is worth watching rather than fixing today, we will say that too.
West Grand Street, Springfield, Missouri
A mechanic who tells you what is actually wrong
Family owned and going since 2008. Honest diagnosis, a fair estimate, and the work explained in terms that make sense.
Call the shop
(417) 887-7180Monday to Friday, 8:00 am to 5:00 pm. Closed weekends.
Four bays on West Grand
How we work
Most of what people write about us comes down to the same three things, so they are worth saying plainly.
We explain it in plain terms
You do not need to know anything about cars to understand what we found, and nobody here will talk down to you about it.
We do not upsell
The estimate covers the work the car needs. If you did not ask for it and it does not need doing, it is not on there.
Cards and contactless accepted. Wheelchair accessible parking and entrance.
Call (417) 887-7180What people say
“My daughter took her car to another mechanic and was given a quote that included several repairs that weren’t actually necessary. When we brought it to Family Auto Repair, their estimate came in at about a third of the cost, and they were honest about what truly needed to be done.”
“This is an excellent family owned business. They are honest and their prices are very reasonable. Finding a trustworthy mechanic can be difficult. A friend told me about Family Auto, and I'm so glad they did. If you want mechanics who care for your car as if their family was riding in it this is the shop for you and your family. I will not take my vehicles anywhere else.”
“They do great work ant incredibly reasonable prices! I would highly recommend their them. They also seem like super nice and genuine people. I really appreciate that they never tried to upsell me on things I didn't need, and were very up front and honest about potential positives and negatives of different options.”
“Karl and his family are wonderful individuals to deal with. They are very fair and honest with you and their work. I have been taking my vehicle there for over 4 years. In short they are awesome and top quality.”
“I've been taking all my cars and GF's car to Family Auto for over 12 years. I've NEVER had a mechanic as HONEST as Karl is. Most of the work I've had done would have cost twice that somewhere else. I'd give them TEN STARS if I could!”
Not sure what it needs?
Tell us what the car is doing, or send a photo of the light on the dash. We will tell you straight whether it is worth bringing in.